Remote desktop support allows you to save money by solving your problems via telephone or email instead sending an It Consultant over to your company.

remote desktop support

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remote computer support services

Remote Desktop Support allows you to save money by solving your problems via telephone or email instead of sending an IT consultant over to your company. Unlike a typical VPN connection (which enables remote PC access to the company network), our remote help desk IT support allows you to see your connected PC or laptop being repaired real time.  It’s as though a computer technician were sitting directly in front of it.

Why Should Customers with Computer Problems Use Remote Desktop Support?

Three main reasons our customers use our IT help desk support for their desktop, laptop pc support needs are:

Convenience - In the majority of cases, a technician can fix the problem immediately, without ever being on site.  It’s just like having live, onsite computer support without the hassle.  Remote Desktop Support also helps you avoid having to take your computer to a repair shop, where you may have to wait days to get it back.

Ease-of-Use - A phone call puts you in touch with a Microsoft Certified Technician who explains what the problem is while you watch him fix it before your eyes.

Security - You can easily lock your personal and private files & folders while a technician is fixing your computer.  Network security and internet privacy are not issues at all.  On the other hand, when taking your PC to a repair shop, this is not the case.

Need tech support for a Dell computer?  No problem.  Just give us a call.

Call Today and begin to Experience the ReadyTECH difference
making technology work for you! 
(858) 277-1097

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